The Project Manager is typically not accountable for formal performance management of function staff. But if individuals’ performance is affecting the progress of a project, the PM has a legitimate remit to address it, at least initially.

Also, conflict within teams is an inevitable outcome of mixing talented people who have different expertise and opinions. This might be seen openly in discussion or via protracted email debates!

This live, trainer-led session* will introduce a variety of practical tips to tackle individuals’ project performance, or negative behaviours. Also, ways to diffuse conflict and move toward a consensus . Case study exercises will be done, and also participants will be encouraged to bring their own questions and feedback to share with others.

(*Note that to make online meeting time most productive, the topic will be spread via shorter sessions over several days)